What if My Insurance Sends a Letter About Roof Moss?
Don't panic. Most letters just want the moss gone and proof it happened.
Take a breath. In Vancouver's wet climate, insurers flag roof moss during routine exterior inspections all the time. Most letters ask for two things: have the moss treated and removed, then send proof it was done. Handle it before the deadline and you've answered exactly what they asked for.
What Insurers Usually Ask For
The proof package is pretty standard:
- Daylight photos showing the roof after treatment and removal
- A paid receipt or invoice confirming the work was completed
- Photos from multiple angles and sides of the roof
How We Help You Close It Out
Our moss removal uses a soft wash treatment made for shingles, so the moss goes without high pressure damaging your roof. Then we shoot clear daylight photos from the angles inspections ask for and hand you an itemized paid invoice. You forward the package to your insurer and you're done.
One tip from the field: move early. Most notices give you a few weeks, so there's time to do it right, but don't sit on it. Treating light moss costs less than clearing a heavy carpet of it against a deadline. And once the roof is clean, a Fresh Roof treatment helps keep growth from coming back, so the next inspection is a non-event. Need it handled fast? Reach us through the contact page or call 360-803-3900.
The Short Answer
What should I do if my insurance sends a letter about roof moss?
Most notices ask you to have the moss treated and removed, then submit proof: daylight photos after treatment, multiple angles, and a paid invoice. Salty Dawg removes the moss safely and provides the photos and itemized invoice you need to respond.
Got a Deadline From Your Insurer?
Tell us the date. We'll get the roof done and the paperwork in your hands. Call 360-803-3900.