What if My Insurance Sends a Letter About Roof Moss?
Read the notice, confirm the deadline and ask your insurer what proof they need.
If an insurer sends a notice about roof moss, contact the insurer or your agent to confirm the deadline, the work required and the evidence they will accept. Keep the notice and get those instructions in writing. Cleaning does not automatically guarantee renewal, reinstatement or coverage.

What Insurers Usually Ask For
The proof package is pretty standard:
- Daylight photos showing the roof after treatment and removal
- A paid receipt or invoice confirming the work was completed
- Photos from multiple angles and sides of the roof
How We Help You Close It Out
Our moss removal uses a soft wash treatment made for shingles, so the moss goes without high pressure damaging your roof. Then we shoot clear daylight photos from the angles inspections ask for and hand you an itemized paid invoice. Submit the requested materials to your insurer and ask for written confirmation of the next steps. We cannot guarantee an insurance decision.
One tip from the field: move early. Most notices give you a few weeks, so there's time to do it right, but don't sit on it. Treating light moss costs less than clearing a heavy carpet of it against a deadline. And once the roof is clean, a Fresh Roof treatment helps keep growth from coming back, but a treatment does not guarantee an insurance decision. Need it handled fast? Reach us through the contact page or call 360-803-3900.
Confirm the Requirements Before Booking
- Read the exact notice and record its deadline.
- Ask your insurer or agent what work and evidence are required.
- Request a roof-cleaning scope and confirm scheduling before approving it.
- Submit the requested evidence and ask your insurer to confirm the next steps in writing.
Salty Dawg provides roof moss-removal services, job photos and an itemized invoice for the cleaning work. We do not make insurance decisions. Only your insurer can confirm whether the completed work satisfies its requirements.
The Short Answer
What should I do if my insurance sends a letter about roof moss?
Contact your insurer or agent to confirm the deadline, the work required and the evidence they will accept. Salty Dawg can quote roof moss removal and provide job photos and an itemized invoice for the cleaning work. Only your insurer can confirm whether that meets its requirements or changes coverage.
Got a Deadline From Your Insurer?
Share the deadline and requirements. We will confirm scheduling before you book. Call 360-803-3900.
